Oliver Ding
1 min readMay 17, 2020

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This is a great case study! From the ecological perspective, I called it as “Platform Genidentity” which means a platform changes its surface but still keeps same deep ecological structure of user experience.

For Netflix, the surface are DVD-by-Mail and TV-on-Demand, the deep ecological structure of user experience is Watching videos.

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Oliver Ding
Oliver Ding

Written by Oliver Ding

Founder of CALL(Creative Action Learning Lab), information architect, knowledge curator.

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